Simply email Farrah@Fairysheets.com with your order number!
We are here to help
ORDER ISSUES
I'm missing a product from my order, what do I do?
What do I do if I receive a faulty item in my order?
We will replace it!
Will you refund the shipping charges on my parcel?
On a case-by-case basis for outside the U.S.
Shipping is FREE for U.S.A. recipients
PRODUCT & STOCK
How can I purchase a gift voucher?
We don't offer them, sorry.
Why have I received an email saying the item I've ordered is out of stock?
Because we may have temporarily sold out. If you signed up to receive back-in-stock updates (on the product page), we will email you when the product is back-in-stock!
How can I search to find products on the website?
Click the magnifying glass on the screen, type, and press enter.
RETURNS AND EXCHANGES
What is your return policy?
Let us know within 30 days! For more info our full return policy can be found here.
STILL HAVE ANY QUESTIONS?
1-888-387-0087 (Call)
1-888-502-3242 (SMS)
Farrah@FairySheets.com